← The Advice Library

Advice on the gronk squad & listener mail.

71pieces of advice from the show’s hosts and guests — attributed, and linked to the moment each was said. Explore the full The Gronk Squad & Listener Mailhub →

How do you overcome the fear of putting your creative work out there?

Do it consistently and often—like the artist who made 500 days of art, the pressure lessens with each piece. Producing regularly builds an inner strength or 'muscle' that shuts out worry about what people think, and lets you move on like ending a chat with friends at a café rather than fretting about every word.

How do you know when it's the 'right time' to end something?

You can always construct an argument for why now isn't the ideal time, so once a decision makes sense on balance, it's better to act on it rather than waiting for some theoretically more perfect moment.

How should a podcast/community handle audience feedback channels?

Favor a single, one-to-one channel like email over fragmented options (Discord, DMs, reviews) because it's more manageable and creates real accountability via a real name.

How should listeners who fell behind on the show handle coming back after the break?

Don't feel judged for missing episodes; treat the break as an amnesty and return fresh and consistent once the show resumes on 16 January, re-engaging with emails and conversation.

How can emails strike the right tone without seeming too stern or too casual?

Use an exclamation mark on the first sentence, a full stop on the next, and bring back an exclamation mark a few sentences later rather than using one on every sentence; be cautious with ending sentences with someone's name after a comma, as it can read as stern.

George Martin / Tommy JackettEp 872▶ 3:45

Should workplace conflicts be resolved over email or in person?

Passive-aggressive email chains tend to escalate conflict unnecessarily; going and speaking to the person directly, even while angry, tends to de-escalate the situation faster than a 'victory' in an email thread.

How do you build a long-running creative project like a daily show?

Replayed clips from past episodes emphasize that consistency and showing up daily builds momentum over time, and that growth should be viewed as a long-term, incremental process rather than expecting rapid 'hockey stick' success.

Tommy Jackett and Josh Janssen (via replayed highlights clips)Ep 800▶ 9:14

What's a fair standard when asking a team member to change a work habit (e.g. email length)?

Tommy argues you shouldn't ask a team member to do something (like sending frequent, well-formatted emails) that you're not willing to do yourself, reframing the email debate as Josh's own responsibility to read and process communication properly rather than Jess changing her style.

How can you check if your email or password has been exposed in a data breach?

Use haveibeenpwned.com — enter your email address and it checks it against known breach databases to tell you if you've been compromised.

Josh Janssen, Tommy JackettEp 761▶ 26:35

How do you get over social anxiety when cold-calling or pitching businesses in person?

You just have to do it — the first time is the hardest. Make sure to ask specifically for the manager rather than assuming front-of-house staff will pass on your message, since they often won't.

How do I get a response to a cold outreach email?

Personalise every email — reference specific, researched details about the business (e.g. their roaster, their sustainability practices) rather than sending generic copy-paste pitches, and follow up with new value (like new products) if you don't hear back.

Why not open a full WhatsApp group for your podcast community?

Josh explains that opening a group chat is risky because it only takes one bad actor with everyone's numbers to ruin the community (citing the risk of inappropriate content being shared), so he kept WhatsApp as one-to-one messaging and moved group chat functions to Discord instead.

What should brands without an existing community focus on first?

Prioritise building a genuinely great product before investing heavily in community-building, since a strong product naturally attracts a loyal following.

What's a good easy food to make when you're drunk and don't want to cook?

Avoid pickling anything while drunk since it's too fiddly; nachos are suggested as an easy, low-effort option for a quick meal when tipsy.

Hayden Dibb / Jordan Michael (community members)Ep 698

What's a cheap way to set up a dedicated phone number for a community WhatsApp group?

Seb suggests buying a roughly $10-$50 prepaid SIM card and inserting it into a spare phone so the WhatsApp account displays as the show's name rather than a personal contact.

Unknown (Seb)Ep 692▶ 43:14

How can you save money on energy bills during lockdown?

A listener's tip suggests that if you switch to AGL for gas or electricity and quote an AGL employee's office number, you can access a 'friends and family' discount better than the advertised price.

Mason Lauder (reading listener John's email)Ep 660▶ 22:38

How can I get reliable coronavirus updates without searching the internet?

Open WhatsApp (or download it), go to oz.gov.au/whatsapp in a browser, and it opens a message feed where you can type a number from a menu (news, case numbers, symptoms) to get instant text-based updates sent back to you.

What should I do if phone calls keep dropping out due to network congestion?

Use FaceTime Audio or WhatsApp calling instead of a regular phone call, since those run over data/internet and avoid the congested phone lines, and are reportedly much higher quality.

How can I sign up for free trials without giving out my real email or getting spammed?

Use temp-mail.org to generate a temporary, disposable email address for sign-ups; just be careful not to use it for anything involving payment info since the inbox can be publicly accessible.

Mason Lauder (Seb)Ep 652▶ 35:12

How can I organise or filter emails from different sign-ups without creating new accounts?

If using Gmail or G Suite, add a plus sign and a keyword to your existing email address (e.g. name+netflix@domain.com); you can then filter or route those emails into specific inboxes.

Mason Lauder (Seb)Ep 652▶ 37:28

How should people act toward others during a crisis like the pandemic?

Avoid using the crisis to drum up business; instead lead with offering value and helping others first, and deal with business later.

How can you make recurring meetings more effective?

Happy Harry (via text, relayed by the hosts) suggested that meetings should produce 3 concrete actions, which are then checked for completion at the next meeting, to avoid meetings going stale.

How can everyday people create change in their community without waiting for institutions?

Don't wait for councils or government to act — identify a need in your own community, rally friends, and start something small yourself, as these local actions are usually what create lasting change.

Whose responsibility is it to keep a group chat active?

Tommy argues the onus is on the person who created the group chat to keep it going, not on the people who were added to it.

Should you use BCC when emailing a group?

Josh and Tommy agree BCC is generally a 'bitch move,' often used out of spite or to avoid confrontation (e.g., notifying an old client while secretly BCCing a new provider).

What's fair etiquette for buying drinks at a group listener meetup?

If a small group goes out, each person can buy one round so it balances out; for larger meetups, hosts can offer to buy just one beer each to avoid setting an expectation that everyone has to buy rounds back.

How do you preserve a homemade hot sauce without using preservatives?

Sterilise the bottles and everything in hot water, and adding something like vinegar helps preserve the sauce over time.

Why should I build an email list instead of just relying on social media followers?

Build an email list because you fully own and control it, unlike social platforms where algorithms change, you could get hacked, or platforms may eventually charge businesses to reach their audience.

How can I stop drowning in email throughout the workday?

Close the email browser/app entirely when deep work is needed since seeing new messages makes it hard not to respond immediately; print out documents like white papers to review away from devices instead of reading on screen.

How should a growing media brand handle increasing inbound email volume?

Create a default template or quick response for common scenarios/queries to reduce friction and cognitive load, rather than leaving emails unanswered because a bespoke reply feels too effortful.

How should you treat an ingrown toenail?

Dr. K's email (read by Mason) advises: if too wet, keep dry; if too dry, keep moisturised; wear socks and slippers to allow the nail to grow out, especially if you're on your feet a lot, since closed-toe shoes put unnecessary pressure on the toe.

Dr. K (via Mason Lauder)Ep 501▶ 36:44

How much should you tip in the US?

Dr. K's email states the minimum tip in the US is 15% of the bill before tax, and a minimum of 18% for parties of five or more; no tip is needed for takeaway or fast food.

Dr. K (via Mason Lauder)Ep 501▶ 36:44

How should you handle your own embarrassing personal habits or mistakes ('gronk moves')?

Lead with your flaws and openly admit when you've done something selfish or silly rather than hiding it — being upfront about it leads to a more wholesome life.

How do I register to attend The Daily Talk Show's 500th episode party?

Email hi@thedailytalkshow.com with the subject line 'It's time to party'; the event will be held Tuesday 29 October, roughly 7–10pm, at AU79 in Abbotsford, with details like costumes and face painting to be revealed closer to the date.

How do I join the alternative Coonung Creek meetup instead of the main party?

If you can't make the main episode 500 party but want to attend a lower-key creek-based gathering, email with the subject line 'count me for the creek' so the hosts can gauge interest and arrange a date.

How do you get guests to come on your podcast?

Tommy says the key has been years of building a genuine social and professional network through nightclubbing, going out, personal relationships and prior work collaborations, rather than actively trying to leverage contacts; connections made over years eventually become podcast guests naturally.

How can you protect yourself when sending messages that could be misread or regretted later?

Josh suggests screenshotting messages (e.g., before sending a decision to someone) as a way to have a record of what was agreed, especially when under pressure or making quick decisions.

How should you handle group email chains and BCCs to avoid mistakes?

Josh suggests that messaging platforms should be used at a standard where you wouldn't be devastated if the conversation was ever exposed, to avoid embarrassing reply-all or BCC mistakes.

What's a common mistake people make with home first aid kits?

Mr. 97 notes that first aid kits come locked to prevent tampering, but if you buy one and never unlock/check it before an emergency, you'll run into problems when you actually need it.

What should you do to prepare for and recover from bleaching your hair?

Don't wash your hair for a week before bleaching (dirtier hair protects the scalp from burning), expect it to look rough for the first week before improving, use purple shampoo and conditioner afterward, and get a professional salon to do it rather than attempting it yourself.

Mason Lauder (relaying listener Ben's tips)Ep 411▶ 17:24

How should you handle small debts or favors owed to you?

Follow up and collect on small debts or favors (like a promised shoutout) because it's about the principle of someone following through, not the amount.

What's the key to finding work that doesn't feel like a job?

Trev Long advises that if you can find something that is your passion and make a living out of it just to pay the bills, you'll never look back—it's the best feeling, even though not everyone is in a position to do it.

Trev Long (via video message)Ep 379▶ 24:18

How can listeners get involved with the show's Gronk Squad community?

Record a short selfie video saying 'What's up, Gronk Squad?' with a message, give permission for it to be used, and email it to hi@thedailytalkshow.com to potentially receive show stickers.

Should you skip ahead on a show you're watching with your partner?

If it's clearly understood you're watching something together, don't skip ahead and lie about it — just be upfront, similar to not using deceptive dating tactics like 'with a little bit of prompting'.

Should I pretend people are asking me questions to make my online content seem more in-demand than it is?

Avoid faking 'a lot of people have been asking me' style content when you don't actually have an audience sending questions — audiences can tell when it's inauthentic; instead use real Q&A prompts to legitimately source the questions you want to answer.

How do you build momentum in a new relationship?

Seize the moment and act on your feelings quickly rather than overthinking, since timing and clear communication of what you want can be what brings two people together.

How can someone set healthy boundaries around constant digital contact while traveling for work?

Use an away auto-response on email to filter out low-priority requests, and ask people to text instead of leaving voice messages, accepting that some will find it arrogant.

How can listeners get Daily Talk Show stickers?

Email hi@thedailytalkshow.com with 'stickers' in the subject line and include your address in the body of the email.

Is a camel's hump a water source in the desert?

Don't rely on a camel's hump as a water source if stranded in the desert — it stores fat, not water, which is a commonly repeated myth.

How can you avoid 'gronk' behaviour in everyday interactions?

Be mindful of other people's time, don't take things you haven't paid for, and recognize that gronk behaviour isn't about class or wealth — it's about inconsiderate actions, so self-check regularly (symbolized here by wearing a reminder t-shirt).

How do you get people to discover a new podcast?

Word of mouth and personal recommendations work better than podcast charts; tell a friend directly about a show you like.

How should a creator approach transitioning from solo work to building a business?

Surround yourself with amazing people, try to 'punch above your weight,' and recognise that building anything is partly about who you spend time with—whether they work for you, with you, or are people you aspire to be like.

What should founders focus on besides the product itself?

Focus on 'the other 50%'—building community even when you're not actively shipping the product—by connecting like-minded people and bringing together both those earlier in their career and mentors further along.

Should a growing business expand quickly?

Don't expand too early; make something small and beautiful, get it great, and let expansion happen organically rather than growing at all costs.

When is the right time to hire someone to help manage a business?

Wait until the pain of not having help becomes real before hiring, and recognise that managing people is a very different skill from being the creator—so find someone who complements you if you're not a natural manager.

How should someone approach building any creative pursuit or business long-term?

Expect to stumble, expect to learn as you go, and be in it for the process rather than for an end-result fantasy—loving the process is critical to sustaining the work.

What should I do if I find an available domain name on GoDaddy?

Josh advises registering a domain immediately once found on GoDaddy rather than waiting, because unclaimed domains searched for can get swooped up and relisted for purchase shortly after.

How do you build an engaged online community without relying on Facebook groups?

Use Reddit instead of Facebook groups for deeper, text-based nuance: subscribe, post one interesting piece of content, comment on others' posts, and use it as a tool to decide what topics to explore.

How can I check if my password has been compromised in a data breach?

Use a site like 'Have I Been Pwned' to search your email or password against databases of known hacks to see if it has been exposed.

What should I do if I get a scary blackmail/sextortion email referencing an old password?

Recognize it as a common scam leveraging leaked password databases rather than an actual hack; check if it landed in spam, and consider updating any reused passwords on old accounts.

How can I avoid accidentally sending an unfinished email?

Be cautious with keyboard shortcuts like Cmd+Return in Gmail which sends immediately; consider enabling a send-delay feature (around 20 seconds) in Gmail/Google Apps settings to allow time to retract a sent email.

How should I approach discussing a sensitive or tragic news event publicly?

Avoid talking about a serious event just for the sake of being topical or tokenistic; reflect on whether you have something genuine to add, be comfortable sitting with discomfort and not having all the answers, and focus on acknowledging the person and the issue rather than deflecting.

How can I reduce anxiety around email and being 'always on'?

Use an autoresponder that honestly manages expectations (e.g., stating you check email infrequently and directing urgent matters elsewhere), avoid checking your phone first thing in the morning, and treat focused/deep work as the default state, using distraction only as an intentional break.

How should you deliver a hard or disappointing answer in an email?

Lead with the answer first rather than burying it in context — e.g., say 'I can't do Sunday' up front instead of explaining around it before getting to the point.

What makes a good nickname?

A nickname should not be self-prescribed, and as a general rule it should be shorter than the original name (like Josh to JJ), not longer or more elaborate.

How should you handle a friend who is flaky?

Understand what you actually get from the friendship and accept it as enough, rather than expecting the friend to be someone they can't be; recognise flakiness often comes from someone trying (and failing) to give you more than they're capable of.

What should you actually aim for if you want to be 'famous'?

Josh advises figuring out specifically what you want to be known for (e.g. ideas, creativity) rather than chasing generic fame, since whatever method you use to get famous becomes your permanent public identity.

What's a good way to respond when someone publicly points out your mistake (like a spelling error)?

Tommy describes fixing the spelling mistake within seconds of being notified, acknowledging the initial embarrassed, 'prickly' reaction but ultimately treating it as an honest mistake to correct quickly rather than getting defensive.

How can you stop overcommitting and saying yes to everything?

Identify when you're not the right fit for something and say no; protect your time as a non-negotiable rather than always taking the path of least resistance, especially once you've moved past the early 'hustle and say yes to everything' phase of building something.

How can I write better, more effective emails?

Follow an 'email charter': respect the recipient's time, keep messages short, use clear subject lines with status categories, avoid strange fonts, and if the email must be long, put the key reason for writing first. Also, answer the actual question first, then explain the reasoning why, rather than leading with context.

How do you cope emotionally with fear of failure after getting close to a big success?

Tommy suggests reflecting deeply on the feeling rather than immediately jumping to the next option or rabbit-holing into alternatives, acknowledging it may not be the right immediate response, and recommends resources like Seth Godin's work on 'being picked' for perspective.

TommyEp 25